FREQUENTLY ASKED QUESTION

FAQ for our MADE TO ORDER pieces.

1. Do we pay in full at the initial purchase?

Yes. full payment is taken at checkout to ensure an easy process.

2. Can I return my purchase?

Yes. We want to help as best we can to mitigate any sizing issues before the sale so please DM or email me at carlie@carlieballard.com to help!

3. What's the collection made from?

The collection is made from 100% GOTS certified( Global Organic Textile Standard) cotton. It is handwoven on traditional wooden handloom. Powered by human energy not fossil fuels. And dyed using OEKO TEX STANDARD 100 dyes.

4. What are the buttons made from?

Coconut shells. Not plastic.